In today’s digital age, verifying information is crucial. Telecontacto’s back-office team ensures the accuracy and legitimacy of online applications for various goods, services, and programs. We handle numerous applications simultaneously, conducting rapid background checks and verifications.

Telecontacto oversees and administers contracts to align with client and customer expectations, minimizing disputes and establishing resolution frameworks. We specialize in high-quality contract creation, execution, monitoring, reporting, and renewal, ensuring seamless service delivery.

We handle customer inquiries, complaints, and support needs efficiently. Telecontacto’s skilled agents manage contact details, issue specifics, and relevant account or order information. Our focus is on quick and effective resolutions, ensuring exceptional customer service and satisfaction.

Our agents handle all aspects of customer invoicing, processing, and payments for diverse billing needs. Telecontacto’s services include creating invoices from sales orders or agreements, verifying accuracy, ensuring correct delivery, and tracking payments for timely processing and receipt.